Privacy Policy

1. Introduction

evc.lk ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our EV charging network services, mobile application, and website.

evc.lk is owned by Ecogency (Pvt) Ltd and developed by Axoble (Pvt) Ltd, a subsidiary of Finblock Capital (Pvt) Ltd.

2. Information We Collect

2.1 Personal Information

• Name, email address, and phone number
• Payment information and billing address
• Vehicle information (make, model, charging preferences)
• Account credentials and profile information

2.2 Usage Information

• Charging session data (location, duration, energy consumed)
• App usage patterns and preferences
• Device information and technical logs
• Location data when using our services

3. How We Use Your Information

• Provide and maintain our EV charging services
• Process payments and manage your account
• Send service notifications and updates
• Improve our services and develop new features
• Ensure network security and prevent fraud
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who help us operate our platform
• Payment processors for transaction processing
• Charging station partners for service delivery
• Legal authorities when required by law

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete data
• Delete your personal information
• Restrict processing of your data
• Data portability
• Object to certain processing activities

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized services. You can control cookie settings through your browser preferences.

8. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

9. International Transfers

Your information may be transferred to and processed in countries other than Sri Lanka. We ensure appropriate safeguards are in place to protect your data during such transfers.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: support@evc.lk
Address: Ecogency (Pvt) Ltd, Sri Lanka